Concur Fee Schedule

The following fees apply to booking travel using the Concur Travel and Expense system:

  • $3.00 – Online Car/Hotel Booking Only with No Air
  • $11.00 – Online Non-Agent Assisted Air/Rail Ticket
  • $26.00 – Agent Assisted Online Air/Rail Ticket
  • $36.00 – Full Agent Assisted Air/Rail Ticket

You may contact a dedicated external Temple University agent by calling 800-474-4740. However, you will be charged a $36.00 service fee for utilizing a live agent. Also note that if you want to book your travel via a live agent and not utilize your own personal credit card you will need to provide a travel agency payment form so that airline tickets and service charge can be directly billed to your department.

You can contact our two dedicated external university travel agents at World Travel anytime Monday through Friday, between 9:00 AM and 5:30 PM EST.