Frequently Asked Questions

What is my accessnet username and accessnet password? I forgot my Accessnet username and/or password, or do not know my account information.

An AccessNet account allows you to use Temple University's web and computing resources like TU Mail, TU Portal, TU Blackboard and provides a secure login to the eRA@TU application.

The best way to determine your accessnet id is to look for your information at: https://accounts.temple.edu.

I do not have a Temple Accessnet account. What do I do?

If you are affiliated with Temple University as an employee, student, or various other capacities, you may obtain an Accessnet account by following the steps outlined here: http://www.temple.edu/cs/catalog/accessnet.html.

For a faculty member who has not started at Temple University yet, the department should request a guest account to be created using the GARS system as explained above. The department should also request an email account be setup by contacting the TU Computer Services Help Desk at 215-204-8000 (1-8000).

How do I obtain a Temple Accessnet Account if I am a TUHS Employee?

Before you begin you will need a valid TUHS network account. Your manager also needs a valid TUHS account and needs to be listed as a manager in TUHS. If your manager is not, you should find a TUHS manager/administrator that can approve the SARF for you.

For further instructions please go here.

Your new account will have a different TUID and username because TU and TUHS use 2 different HR systems (Banner and Peoplesoft). The account is good for 1 year and can be renewed. Please call the Client Support Help Desk at 2-7008 (215-707-7008) if you have any issues with the Online SARF or the TU Help Desk at 4-HELP (4-4357) if you have issues with your TU Guest Account after it has been issued.

How do I obtain access to eRA@TU application?

Email your Full Name, 9-digit TEMPLE UNIVERSITY TUID, Accessnet username and Department to era@temple.edu. In the subject line, write "Requesting eRA Access". Please DO NOT provide us any passwords.

Why can't I Login?

An AccessNet account is required to login to the eRA portal.

We have the following error messages that will be displayed if there are errors when you try to login to eRA:


Error 102:

If you see the above error message, then please double check your Accessnet Username and TUsecure Password. If you have difficulties or have forgotten your password then please go here: https://accounts.temple.edu.


Error 201:

If you see the above error message, then please email your Full Name, 9-digit TEMPLE UNIVERSITY TUID, Accessnet username and Department to era@temple.edu. In the subject line, write "Requesting eRA Access". Please DO NOT provide us any passwords.

Which Mechanisms are supported by eRA@TU?

eRA@TU currently supports all Federal funding mechanisms supported by Grants.Gov except NSF. We are working on configuring NSF submissions to be submitted electronically throuogh eRA@TU in the coming months.



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