Often, what your employees need to function in high gear is short term, intensive skills development or a compressed approach to the delivery of specific information. Our one or two-day seminars and workshops are designed with this in mind. Although we have a selection of programs that are highly requested by businesses, you can be assured that you will not receive an off-the-shelf, canned program from Temple at Work. We get results because our instructors consult with you about your particular goals and tailor the program to meet them.
Accounting & Budgeting for Non-financial Managers
Accounting is sometimes described as "the language of business." To communicate with business colleagues, individuals need to know the basics of accounting and finance. This seminar will teach your employees "numbers fluency", at an introductory level, with a focus on primary financial reports and their components. Participants will gain a working knowledge of financial ratios and performance evaluation measures. The latter part of the workshop is typically geared toward group and/or individual exercises intended to meet the specific needs of your business.
Clear and Effective Writing
Participants gain the skills and confidence they'll need to produce high quality documents quickly. Clear and effective writing saves the individual employee, your organization, and your customers time and money. They will learn: the principles of good writing, expediting the writing process, creating reader-friendly documents, editing for clarity and conciseness, why knowing your audience improves your writing, and making your document more readable through formatting.
Our focused seminars are designed to give you the tools you'll need to communicate with maximum impact and clarity.
Just about every business requires its employees to have some level of computer literacy. With individual access to a sophisticated computer, we don't just teach your employees the software, we teach them how to use the software to do your job successfully. Your employees can take classes in programming that teaches them the basics like writing programs and enhancing their use of current applications. For those who need to upgrade and refine their knowledge of basic software programs, you can offer MS Word, Excel, Access, Power Point; Database Design; Adobe Photoshop; Dreamweaver; Java Script; Visual Basic; or SQL.
Making your workplace more productive by helping people move from conflict to collaboration is essential. This interactive seminar will help your employees solve real-world communication challenges and promote healthy work relationships. They will learn how to identify the three types of conflict; assess their conflict resolution style; and develop proactive solutions to conflict.
Effective Business Writing
This course will teach your staff the rationale behind grammar rules so they can remember them in a fun, engaging way. They can be taught the tricks for remembering the basic rules; the worst grammar mistakes and how to avoid them; how to distinguish between commonly confused words; when to change verb tenses; and coma, semicolon, and apostrophe usage. As a result, your employees will gain the skills and confidence needed to produce high quality documents quickly. In addition, they will become familiar with the principles of good writing; expediting the writing process; creating reader-friendly documents; editing for clarity and conciseness; why knowing your audience improves your writing; and making your document more readable through formatting.
Leaders within every organization have two things they must do: manage themselves and manage others. This course will help your managers learn how to supervise the workforce of the 21st century, understand themselves and their management style, time management, controlling the work environment, getting things done through others, motivation, how to change subordinates' behavior, and how effective management equals good communication.
Enhancing Business Communications
This seminar will help participants successfully handle various communication styles. Topics include: understanding communications; identifying barriers to effective communication; using the power of non-verbal communication; mastering active listening; giving good, effective criticism; and controlling emotional hot buttons.
Do your employees miss important notes? Have trouble getting their thoughts together? Or do they routinely forget to call back a client? This seminar will help them learn how to avoid getting zapped by these common short circuits. They will learn how to organize their mind and workspace to best achieve the goals you want them to accomplish. This includes things like ending paperwork build-up, selecting the best place to put information, arranging your workspace for maximum efficiency, prime times to schedule certain tasks, creating a follow-up system that really works, uncluttering the brain and multi-tasking.
Grant Writing Essentials
Learn how to write competitive, fundable grants in this lively and fun introduction to grant writing. Participants will learn how to: convince grant reviewers of their proposal's vision; organize the project design for maximum impact; employ clear, concise, positive style; and format for easy readability.
Great Customer Service
Learn the verbal techniques that ensure that your employees and your customers (both internal and external) are satisfied every time. Participants will learn the answers to the following questions: what does every customer expect?; how do you rate your customer service IQ?; how do you begin and end a transaction (in person or over the phone)?; how do you listen and discover the customer's real needs?; how do you select the right words that show courtesy, concern, and competence?; how does internal customer service impact external service?; and other helpful information including e-mail etiquette and voice mail do's and dont's.
Management and Leadership
Whether your staff works with people, numbers, or projects, our Management and Leadership seminars will help keep your organization out in front. The number of topics included in this subject area are only limited by your company's needs.
This seminar will cover the following areas: understanding the project; scope statements; work breakdown structure; project scheduling; project acceptance criteria; budgeting basics; milestone tracking; and juggling multiple projects. Students will also learn how to avoid some of the common pitfalls that can sabotage a project.
Spanish for Health Care Professionals
This course focuses on hospital admissions, patient symptoms and illnesses, and documentation procedures. Participants will study the most useful verbs, commands, adjectives, and nouns used in the field. They will be engaged in question and answer drills, repetition drills, translation drills, and true-to-life dramatized situations that will help improve Spanish communication skills.
Stress can actually be helpful if one can learn to understand it and make stressors work for them. This workshop will teach participants to distinguish between real and perceived stress; to use personal resources to contain and retrain their stressors; and to practice effective time, space, and mind management.
This course teaches employees to start with a practical framework to examine diversity, structures that block its benefits and the legal hazards of exclusion. Learn how varying communication, learning and problem solving styles can be changed from an irritant to an advantage. Understand the impact of identity development on cross-cultural interactions. Identify individual and organizational strengths and needs.