support & services

ACADEMIC SUPPORT

Math & Science Resource Center

Post-baccalaureate Program in Health Professions

Disability Resources & Services

Office of the Dean of Students

Tuttleman Counseling Serivces

HOUSING AND DINING

UNIVERSITY SERVICES

Temple General Alumni Association

Parking Services and Inter Campus Bus Service

Academic Support

Academic Computer Services

Students can take advantage of a number of first-class technology resources available at Temple University. The most recent addition to these resources is the TECH Center, a state-of-the-art technology facility on Main Campus at 12th Street and Montgomery Avenue with over 600 computers available for student use. Software needed for all academic disciplines is centralized in the Center, making it easy for students to find the programs they need. Additional features include specialized multimedia labs, breakout rooms for group study, video served to lab computer desktops, wireless lounge space, EZ-Stop Internet browsing stations, and a Starbucks café. In addition, for the convenience of students, there is 24-hour access to the Center. For more information on the TECH Center, go to http://techcenter.temple.edu.

The Computer Services Help Desk is also located in the TECH Center. At the Help Desk, professional consultants offer technical assistance on a wide range of computer topics. To obtain assistance, students can stop by the Help Desk on the first floor of the TECH Center, call 215-204-8000, or send e-mail to help@temple.edu.

In order to use the computer resources at the TECH Center as well as Temple's numerous applications and systems available online, you will need your AccessNet username and password. With this login information, you can gain entry to the TUportal website (http://tuportal.temple.edu), a single gateway to the University's most popular services, including TUmail, Blackboard, OWLnet, Diamond Dollars, the Cherry & White Pages, My Backpack, and My Housing.

TUmail is an integrated e-mail system accessible to students anywhere on the Internet using a Web browser or software such as Microsoft Outlook or Netscape Mail. The Blackboard system enables faculty and students to share coursework materials and discuss topics online. OWLnet allows students to review course prerequisites and register for classes, view rosters, check grades, view account balances and financial aid information, and pay bills, all on the Web.

For up-to-date information on the rapidly changing nature of technology at Temple, including wireless access and security awareness initiatives, go to the Computer Services website at www.temple.edu/cs.

For the locations of Computer Services Help Desks at Ambler, Fort Washington, Tyler, TUCC and the Health Sciences Center, go to the Walk-In Support section of the Computer Services website (www.temple.edu/cs/helpdesk/contact/walkin.htm).

In Fall 2006, Ambler Campus will open its new Ambler Learning Center, a state-of-the-art facility incorporating smart classrooms, wireless technology, new computer labs/classrooms, breakout room and study lounges.

Advising

It is recommended, and in some cases required, that students consult with an advisor prior to registration. The advisor reviews the proposed coursework and attempts to keep students informed of the requirements for graduation. In addition, the advisor helps the students achieve breadth in the curriculum and provides other assistance needed.

Academic advisors strive to avoid errors when advising students about program requirements, although the college cannot assume liability for errors in advising. Students must, therefore, assume primary responsibility for knowing the requirements for their degree and for acquiring current information about their academic status.

Students are required to meet with an advisor when they do not meet the academic standards set by their college. See the Academic Policies section of the Bulletin, called Probation and Dismissal, for detailed information.

Each school, college, and campus of the University offers a range of academic advising for students. Professional advisors and/or faculty advisors help students plan curriculum, choose majors, make vocational and post-graduate plans, and resolve a variety of academic issues. Students should consult the specific advising unit in their colleges and schools for services and policies that apply to them. Please refer to your school or college section of this Bulletin for locations and specific information about these units.

Some of the services offered by the advising centers are:

New Student Orientation for freshmen and first semester transfer students.
Curriculum advising for continuing students who have completed fewer than 30 credit hours. Students with a declared major and more than 30 credits should see their school or college Advising section of this Bulletin to determine advising policies that apply.
Students enrolled in the University Honors Program may also be advised in the Honors Office in Tuttleman Learning Center until they have completed 60 semester hours with the exception of the Fox School of Business and Management. All other students are advised in their departments.
Registration Assistance for students. This includes online processing of original registrations and/or schedule revisions, and course withdrawals through the ninth week of the spring/fall semester and the third day of the summer sessions.
Academic counseling for students to develop a meaningful education plan compatible with life goals. Through contact with departmental faculty, students gain an in-depth appreciation of a specific discipline and discover opportunities associated with their field of interest. Students can also meet with advisors to discuss a variety of academic concerns and develop some possible solutions. Students experiencing academic difficulty work with advisors to learn strategies for overcoming the obstacles to success.
The advising centers help students understand the policies and procedures that are integral to achieving a successful and fluid transition through university life. This includes such things as Academic Progress Reports, Academic Good Standing, Grievance procedures, registration policies, etc.
Intra-University Transfer (IUT) Advising for students changing programs or campuses at Temple.
Withdrawal and Readmission interviews.
Graduation Reviews for students entering their senior year.
Petition Requests are initiated by the advising center on behalf of the student and include: attending another university for a semester or summer course, grading in one course on a credit/no credit system, registering for an overload, evaluating life experience credit and credit by examination, reviewing of transfer credit evaluation, considering DARS exceptions, and receiving approval for an exception to policy.
Referral to other services. Advisors make referrals to such services as financial aid, career development, counseling, tutoring, disability services, testing, etc.
Preparation for Registration. Advisors aid students in the period during the fall and spring semesters when currently enrolled students register. Prior to the processing of their registrations, students should meet with advisors to review their DARS documents and discuss course selections for the upcoming semester. DARS for all students are available on the Web through OWLnet.

Degree Audit Reporting System (DARS)

Debbie Bennett-Kenney, DARS and Transfer Systems Coordinator
Sheila Brogden, DARS Encoder
dars@temple.edu
www.temple.edu/vpus/advising/dars

DARS stands for the Degree Audit Reporting System. Students and advisors can use DARS both to track and plan students' academic progress toward completion of an undergraduate degree in their declared or proposed major. DARS shows students how their Temple University courses, transfer courses, and courses in progress apply toward degree requirements. It enables a student to explore alternative academic programs and gives detailed and accurate information about the student's academic record.

DARS is updated every week on the second business day. Students can access and print out their individual DARS document through OWLnet. Students can learn more about DARS at the DARS website, including how often the reports are updated, information about how to interpret the DARS, general resources available in the DARS office, and general information about the system.

Pre-professional advising and programs

In addition to the Post-Baccalaureate Program in Health Professions described below, please also see the Russell Conwell Center (RCC) resource center for a pre-graduate school program, and School of Education for Teacher Certification Programs.

Post-Baccalaureate Program in Health Professions
Raymond Coughlin, Director
Health Professions Advising Center
215-204-2513
healthadvising@temple.edu
www.temple.edu/healthadvising

This program is designed to help recent college graduates prepare to enter professional schools in medicine and dentistry. The ideal candidate is a recent college graduate with a strong academic record in a field other than science. This is not a remedial program or a program for those wishing to raise their academic records. The core program consists of four year-long courses: General Chemistry, Organic Chemistry, General Biology and General Physics.

Standard Temple University undergraduate tuition schedules and fees apply. Financial aid loans are available for qualified students. For more information contact the Director.

The University Libraries

Larry P. Alford, Vice Provost for Libraries and University Librarian
215-204-8231
http://library.temple.edu/

The Temple University Libraries form an extensive network of services and resources to support the educational and research needs of the University's students and faculty.

The combined collections include more than 3 million volumes and 27,000 current serial subscriptions, and over 300 research databases, as well as extensive collections of microforms, maps, photographs, and audiovisual materials.

Special collections include the Urban Archives, which document the development of the Philadelphia metropolitan area since the mid-19th century; the Blockson Afro-American Historical Collection; the Rare Books and Manuscripts Collection; the Contemporary Culture Collection; the Science Fiction and Fantasy collections; the Philadelphia Dance Collection, and the University Archives. As a participant in the Federal Depository Library Program, the library receives 68 percent of the publications issued by the U.S. Government Printing Office. It is also a depository for all official publications of the Commonwealth of Pennsylvania.

Information retrieval: Research databases, full text resources, the online catalog, electronic reference, and other information and services are at library.temple.edu. The online catalog (diamond.temple.edu) lists library holdings and course reserves and their circulation status, and links directly to selected electronic course reserve materials.

Expert assistance in using the library resources is provided by reference staff. Students are introduced to basic information literacy skills through TILT, a self-paced online tutorial, the completion of which is a requirement of the University's Core Curriculum for all incoming first-year and transfer students. Librarians also provide user education classes tailored to individual courses. Individual questions are answered in person, as well as by phone, e-mail, online chat, and IM.

When local resources do not supply needed material, Temple students and faculty may directly request books from other universities and colleges through the E-Z Borrow Program, or request article copies and books through the Temple Libraries' interlibrary loan service.

Locations:
The resources of the University Libraries are housed in Paley Library (the main library) and in a number of separate facilities serving specific disciplines and campus locations. Hours and information for the following are on the Libraries' website.

Ambler Library, 580 Meetinghouse Road, Ambler, PA 19002, 267-468-8640
Charles L. Blockson Afro-American Historical Collection, Sullivan Hall, Main Campus, 215-204-6632
Harrisburg Library, 234 Strawberry Square, Harrisburg, PA 17101, 717-232-6400
Health Sciences Center (HSC) - Kresge Library, Kresge Building, HSC Campus, 215-707-4557
Health Sciences Center (HSC) - Charles E. Krause Library of Podiatric Medicine, School of Podiatric Medicine, 8th and Race Streets, Philadelphia, PA, 215-629-0300
Health Sciences Center (HSC) - South Library, Old Dental School Building, HSC Campus, 215-707-2850
Law Library, Charles Klein Law Building, Main Campus, 215-204-7981
Paley Library, 1210 W. Berks Street, Main Campus, 215-204-8211
Science, Engineering and Architecture Library, College of Engineering Building, Second Floor, Main Campus, 215-204-7828
Tyler School of Art Library, Beech and Penrose Avenues, Elkins Park, PA 19027, 215-782-2849

Reading rooms and libraries are also maintained by several academic programs. The following facilities are located on the Main Campus:

College of Liberal Arts Educational Technology Center, AL-21 Anderson Hall, 215-204-8265
Esther Boyer College of Music Alice Tully Library, Rock Hall, 215-204-5531
Esther Boyer College of Music Listening Library, 100 Presser Hall, 215-204-8338
Social Science Data Library, 863 Gladfelter Hall, 215-204-5001

Math and Science Resource Center (MSRC)

Mona Zaoudeh, Director
1810 Liacouras Walk, Room 201

215-204-8466
www.temple.edu/msrc

Hours of Operation for Fall and Spring Semesters:

Monday & Tuesday, 8:30 a.m. - 8:30 p.m.

Wednesday & Thursday, 8:30 a.m. - 7:30 p.m.

Friday, 8:30 a.m. - 4 p.m.

Saturday, 10:30 a.m. - 2:30 p.m.

(Summer I and II hours of operation can be found on the MSRC website)

The Math and Science Resource Center's (MSRC) mission is to create an effective learning environment for all Temple undergraduates. The MSRC provides academic support and resources for a range of courses from mathematics and statistics to biology, chemistry and physics. The services and resources are not only for students who are experiencing difficulties with their studies, but also for those excelling in their academic endeavors.

The MSRC offers individual tutoring throughout the semester that enables students to stay on top of their studies. MSRC tutors are graduate and upper-level undergraduate students majoring in Biology, Chemistry, Mathematics, Physics, Statistics and related fields. These highly-motivated students receive special training to deliver comprehensive instruction in their specific field of study. Tutors are eager to help all students achieve their academic goals. Tutors are particularly sensitive to students who are new to University-level courses or who are experiencing the course material for the first time. Students who are unable to visit a tutor during the MSRC's hours of operation can receive tutoring via the Internet at www.temple.edu/msrc. A tutor will review questions submitted via this website and respond within twenty-four hours.

The MSRC offers an array of additional resources beyond our tutoring services to help all Temple students achieve academic excellence. After receiving input from faculty, tutors use problem sets to conduct exam review sessions throughout the semester, emphasizing fundamental principles introduced in the classroom. At the end of each semester, final exam review sessions are provided for classes with high enrollments. During these sessions, tutors address specific questions students may have and reinforce material presented during the course.

Another resource available at the MSRC is a dedicated computer laboratory/classroom designed for mathematics, science, and other students who are required to complete web-based assignments or use specialized software. The workstations have Internet access and available connections to both color and laser printers. The MSRC also has a Laptop Loaner Program so that students can access online assignments and software while working with a tutor. In addition to the computer laboratory, the MSRC also has a resource library where students may borrow materials, such as textbooks, student solutions manuals, reference books, and programmable calculators.

Appointments are never necessary! A valid Temple student ID is all that is needed to use any of the MSRC's resources or services. Visit the MSRC office or website (www.temple.edu/msrc) for up-to-date announcements and resources!

The Russell Conwell Educational Services Center

Michael Stokes, M.Ed., Director
1700 N. Broad Street, Room 202
215-204-1252

michael.stokes@temple.edu

www.temple.edu/rcc

If you want to enhance your leadership skills, chart a career path, do better academically, or review/prepare for a class, come to the Russell Conwell Center (RCC). The RCC is a network of programs providing comprehensive academic support, professional development, and leadership training to facilitate student retention and graduation and to help them prepare for their future careers. The RCC fosters a community of scholars who are engaged in their university and surrounding community. Throughout the academic year, specialized assessments, educational workshops, tutorial services, certificate skill proficiency programs, professional development seminars, peer mentoring, leadership enrichment, and academic counseling are offered to students. The RCC also has four computer labs and a laptop loan program for student use. Furthermore, the RCC serves as the home of the Supplement Scholarship Committee, providing annual scholarships to over 100 Temple University students. In addition to serving students during the academic year program, the RCC offers a six-week Summer Bridge Program for entering freshmen through its “Freshmen Admission Programs” described below. Students with a GPA above 2.8 have the opportunity to take part in an undergraduate research experience and a simulated graduate school experience through the RCC Ronald McNair Program (see below). The McNair Program is designed to prepare students who desire to pursue a doctoral degree to enter a graduate program. The RCC also serves Philadelphia high school students who aspire to attend college through two Temple University Upward Bound Programs. The RCC employment program hires numerous students as tutors, Assistant Teachers, and instructors during the year. If you want to enhance your skills, develop stronger leadership skills, seek a job, excel in class or serve your peers, we encourage you to contact the RCC.

Freshman Admission Programs to the Russell Conwell Center [Act 101, Educational Services Component, and Student Support Services, which is funded by the U.S. Department of Education]:
These three RCC programs provide academic support and retention services for talented high school graduates entering as freshmen or current students who seek to achieve academic success, build leadership, join a supportive community, or participate in educational, cultural programs. The RCC programs offer an extensive leadership program with opportunities for students to strengthen their skills, learn strategies and concepts, while applying their skills in various leadership experiences. The mission, objectives and services of the three programs are essentially the same, with the primary distinctions established by state or federal requirements as outlined by the different funding sources. Students admitted by the Temple Office of Undergraduate Admissions and assigned to the RCC begin their university experience during a six-week Summer Bridge Program prior to their fall enrollment. Upon successful completion of the Summer Bridge Program, students matriculate as Temple University freshmen in the fall semester and receive advisement, academic support and service from the RCC throughout their undergraduate career. The Summer Bridge Programs provide academic skill preparation in mathematics, computer science, technology, English, and library skills, along with academic assessment and counseling to facilitate students’ successful transition into the collegiate academic, social, and cultural milieu, creating a foundation for academic excellence. Students currently attending Temple can join the RCC by contacting Janice Kersey Boyd at 215-204-3245 or by visiting the office at 1700 N. Broad St., Room 202.

Graduate School Preparation Program [Ronald E. McNair Post-baccalaureate Achievement Program, funded by the U.S. Department of Education]:
This graduate school preparation program is designed to prepare twenty (20) sophomore, junior and senior students for successful entry into, and graduation from, a doctoral program. Prospective participants must aspire to enroll in a future Ph.D. program and have an interest in teaching at the collegiate level. In addition, students must be a first-generation college student with a low-income economic status (as defined by the U.S. Department of Education), or be from a group that is underrepresented in graduate education. Students will participate in a simulated graduate school experience during the academic year and summer. The Program seeks a two-year commitment from students. In the first year, students serve as Teaching Fellows, where they assist a faculty member in teaching a course in "Intellectual Heritage," research and develop their teaching pedagogy, and begin the process of identifying their target graduate programs. During the second year, students serve as Research Fellows, where they complete a faculty-guided research project, and attend a Graduate School Preparatory Seminar. During both years, students live in the residence halls during the Summer Program, take a GRE preparation seminar, and attend professional student conferences. Students culminate their summer participation by presenting their research at the McNair Scholars Summer Research Conference, as well as additional conferences throughout the nation. McNair Scholars will receive a stipend during their program participation, as well as Summer Room and Board. For more information contact Nathan Knispel at 215-204-8023 or stop by the McNair office at 617 Ritter Annex.

Pre-College Programs [Upward Bound and Math Science Upward Bound Programs, both funded by the U.S. Department of Education]:
The Upward Bound and Math Science Upward Bound Programs prepare Philadelphia high school students for successful entry into, and graduation from, college. During the academic year and six-week Summer Program, students participate in numerous activities, including academic enrichment; enroll in mathematics, English and science classes; attend workshops; and receive tutorial services and leadership development. A full range of academic assessment and counseling is also provided with a focus on academic, career, financial and personal development. Students are guided through the career development process to understand and select appropriate majors, leading to a career that matches their interests, skills, and abilities. Students also receive SAT preparation throughout the program. During the Summer Program, students reside on campus at Temple University during the week to gain insight into, and experience the nuances of, college life. In addition, the programs assist students in developing their leadership and public speaking skills, while sponsoring field trips, college tours and site-visits to educational, cultural, and science-related institutions. Students in the Math Science Upward Bound Program spend their summer preparing a biological, mathematical or technological research proposal that is presented at the Summer Science Symposium. This research proposal is then conducted during the academic year and presented at the citywide George Washington Carver Science Fair.

Tutoring Services

Tutoring at no charge is available in the following schools, colleges, and departments:

Main Campus and Health Science Campus

Accounting
382 Speakman Hall
215-204-8110

Alliance for Minority Participation (AMP) Bridges to Baccalaureate Program
A306 Barton Hall
215-204-4550

College of Health Professions
1316 Ontario St.
Jones Hall, Room 518
215-707-8214

Economics
626 Ritter Annex
215-204-8880

Engineering
Engineering and Architecture Building, Room 323
215-204-7818

Finance
205F Speakman Hall
215-204-8451

French
Anderson Hall, Room 512
215-204-8266

Intellectual Heritage
215A Anderson Hall
215-204-1770

Kinesiology (formerly Physical Education)
Tutoring is available to students enrolled in C100 or C101, Anatomy and Physiology.
215-204-1947

Management Information Systems
29 Speakman Hall (BizTech lab)
http://gefund.temple.edu/tutor

Mathematics and Sciences Resources Center (MSRC)
Walk-in basis, no appointments necessary
1810 Liacouras Walk, Room 201
215-204-8466
www.temple.edu/MSRC/

Pharmacy, School of
Tutorials available for undergraduate students in the School of Pharmacy.
3307 N. Broad Street, Room 141
215-707-4900

Praxis Tests
Office of Student Services
College of Education
215-204-6010

Risk Management and Insurance (RMI)
479 Ritter Annex
Tutoring is available for RMI 100

Russell Conwell Educational Services Center
Group and individual tutoring are available in numerous courses upon request; there is also the opportunity to join ongoing, structured study sessions.
1700 N. Broad, Room 202
215-204-1251
www.temple.edu/rcc

Social Administration, School of
New Career Ladders in Social Work
521 Ritter Annex
215-204-7611
William Thompson, Communication Skills Instructor
650 Ritter Annex
215-204-6029

Statistics
203 Speakman Hall
215-204-8144
Ambler Campus, 123 West Hall
267-468-8200

University Writing Center
201 Tuttleman Learning Center
215-204-0702

Ambler Campus

Office of Academic and Career Development
109 West Hall

267-468-8200

Statistics
123 West Hall

Mathematics/Science

102 Learning Center

Writing
102 Learning Center

Center City Campus

Statistics
Second Floor, 1515 Market St .

The University Writing Center

Lori Salem, Director
www.temple.edu/writingctr

Locations and Hours:

Main Campus
Hours: Monday – Thursday, 8:30 a.m. to 8:30 p.m.
Friday, 8:30 a.m. to 4:30 p.m.
Saturday 10:00 a.m. to 4:00 p.m.
201 Tuttleman Learning Center
215-204-0700

Ambler Campus
Call 267-468-8204 for hours
102 Learning Center

The University Writing Center provides services to students and faculty across the University. These services include tutoring, workshops, and seminars, as well as a computer classroom. Many of these services, including tutoring, are accessible online through the Center’s website. All services are free-of-charge to Temple students and faculty. Tutoring services are offered on a drop-in basis or by appointment.

Center staff include faculty, graduate students, and advanced undergraduates from a variety of fields and disciplines, including history, English, philosophy, education, and honors. All are selected based on their demonstrated writing ability and teaching aptitude. Staff participate in regular professional development sessions.

Services for Students:

Students can work one-on-one or in small groups with Center staff on writing being done for any course. They may also bring writing being done outside of coursework. Tutors work with students at any stage of a writing project, from planning and drafting to revising and editing. They encourage students to focus on specific aspects of their writing, such as organization, sentence clarity, or paragraph structure. Writing Center staff cannot edit students’ papers for them.

Students who come to the Center for tutoring can also make use of the Center’s computer lab. They can use desktop publishing software to write and print papers; plan, outline, revise, edit, and proofread; and format and generate bibliographies and citations. The lab is connected to the Internet; students may access the Web and all library research facilities. Help is available for using these technologies. The lab also includes hardware and software designed to assist students with disabilities.

The Center maintains an interactive website. Students can access and download resources and handouts, and they can also access online tutoring. Students can submit papers or questions to the e-mail tutoring service, and they will receive a reply from a tutor within 24-36 hours.

Services for Faculty:

Faculty teaching a writing or writing-intensive course can request an in-class writing workshop on a wide variety of topics. The writing workshops are interactive, and they are tailored to specific courses and assignments. To request a workshop, faculty can call the Center or access the Center's website.

Faculty can also request a Writing Fellow to support their teaching in writing-intensive courses. Writing Fellows are specially selected graduate and upper-division undergraduate students who are carefully trained to work as peer tutors. Fellows are paired with writing-intensive courses in the disciplines, and they provide tutoring for all students in those classes.

The Center maintains an extensive library of resource materials. Faculty can request books and articles related to the teaching of writing in the disciplines. The Center’s website offers resources organized by course.

Faculty teaching writing-intensive courses are invited to request use of the Center’s state of the art computer classroom. This 27-station classroom is organized in a seminar style, with access to projection and to the Internet. Technical support for faculty using this facility is also available.